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[SOLVED] confirmation email not sent

  • cycomodo
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10 years 7 months ago - 10 years 7 months ago #242282 by cycomodo
[SOLVED] confirmation email not sent was created by cycomodo
I have read different topics in this forum but have not find any solution.
Problem is that confirmation email not sent when user registers.
It receives email when I use Joomla login/register module but not with Community Builder module. Also email receives when I click cb user manager > mass mail but no email with cb user manager > resend confirmations.
Last edit: 10 years 7 months ago by krileon.

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  • krileon
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10 years 7 months ago #242307 by krileon
Replied by krileon on topic confirmation email not sent
Ensure the registration email address and name are configured properly within CB > Configuration > Registration. Next ensure the Pending email has a subject and body with the [CONFIRM] substitution. Resend confirmation only works if the user has a confirmation code, which you can check by reviewing their database row within _comprofiler database table. Be sure to test a registration with Joomla debug mode enabled and maximum error reporting set in Joomla global configuration to see if any errors are occurring during registration.


Kyle (Krileon)
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  • cycomodo
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10 years 7 months ago #242363 by cycomodo
Replied by cycomodo on topic confirmation email not sent
Thank you,it was helpful !

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