Skip to Content Skip to Menu

[SOLVED] Lastname Field is being deleted by CB Subs

10 years 7 months ago - 10 years 7 months ago #243093 by prestoproducts
I have an issue where the lastname cb field is deleted after a user purchases a plan at registration from cbsubs. Any ideas why this may be occurring and/or how to debug?
Last edit: 10 years 7 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48478
  • Thanks: 8282
  • Karma: 1443
10 years 7 months ago #243094 by krileon
Replied by krileon on topic Lastname Field is being deleted by CB Subs
Check within your plans on the Integrations > Fields and Integrations > SQL Actions to ensure you're not adjusting the lastname field. Aside from that I am not aware of anywhere in CBSubs that'd do that.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

10 years 7 months ago #243095 by prestoproducts
Replied by prestoproducts on topic Lastname Field is being deleted by CB Subs
I am not adjusting the lastname field, but I do have some active statements. I will temporarily disable those to test and let you know what I find.

Please Log in or Create an account to join the conversation.

10 years 7 months ago #243096 by prestoproducts
Replied by prestoproducts on topic Lastname Field is being deleted by CB Subs
Ok, no luck from that test. I think I also noticed that the last name jumped from the lastname field to be appended to the firstname value in the username field. Let me check one mo again to verify.

Please Log in or Create an account to join the conversation.

10 years 7 months ago #243097 by prestoproducts
Replied by prestoproducts on topic Lastname Field is being deleted by CB Subs
I was wrong. It did not jump. Any other ideas on what could be the cause of such an action?

Please Log in or Create an account to join the conversation.

10 years 7 months ago #243098 by prestoproducts
Replied by prestoproducts on topic Lastname Field is being deleted by CB Subs
Found it. There was a delete set up on the CB Field.
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum