[#5056] CBSubs Plan mass removal

Hello
We have some old plan that we would like to suppress with lots of users on these
Is there a way to mass remove all of these users ?
It is not possible to suppress a plan if there are still users on it

Can you hint ?
Thanks

Just disable it within CBSubs > Plans. There is no mass removal feature. I suppose you can try using CBSubs Import to move to a new subscription or resubscribe them to the plan as expired maybe.

On this same topic...

I have a set of membership plans which users can no longer be subscribed to. All the users are now expired from these plans, but obviously their profiles still show their "expired" membership of the relevant "old" plan(s).

Is is safe to now permanently delete the old plans in this instance? i.e. will the "expired plan" entries be removed from all user profiles correctly?

Thanks.

Unpublish the plan if everyone is expired. I don't think you can delete it since there are subscriber records attached to it.

OK, but this is not ideal. It means that CBSubs will get less and less tidy with loads of redundant plans. Surely it should be a design consideration to incorporate a "clean up" tool to allow administrators to remove old plans completely. If 15 plans are replaced annually, in 4 years you will have 60 redundant plans sitting around. If you equally have 5000 subscribers, then what you have said means an administrator needs to access 5000 members to unsubscribe them. Would you at least offer an SQL construct to remove these entries from the relevant tables cleanly so that plans can indeed be deleted?

If it is not already a design consideration for Plan maintenance, can you please consider this as well? D

Ideally there should be a way to archive plans. Deleting a plan removes the ability for subscriptions, payments, and baskets to reference it. As it's all attached by a unique id. This means your records become invalid and you can't see those past purchase details, etc.. I've added a feature ticket to see about archiving plans or further discussion of a better clean up method that won't result in the plans being completely lost.

#5056