A user unsubscribes from a subscription in the middle of his subscription and he looses the the remaining period.
Is there an option to keep the user subscribed for the period he paid for?
For example a user subscribes for a paid recurring plan for a month then after 2 weeks he decides to unsubscribe from that plan. The result is that he loses his remaining 2 weeks. I'd like to know if the user can unsubscribe like in the example above but to keep his subscription active for the paid plan for the 2 weeks remaining which he actually paid for.
No, not currently. We've a feature ticket for next CBSubs feature release to look into implementing this. For now when you unsubscribe it cancels the entire subscription.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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krileon
