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[SOLVED] CB Subs Backend lists (plans, subscriptions, etc) not displaying - table body blank

  • 3by400Inc
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10 years 4 months ago - 10 years 4 months ago #246350 by 3by400Inc
Joomla 2.5.22
CB 1.9.1
CB Subs 3.0.0

In the CB Subs backend all lists (ie, Plans list, Subscription lists, Payments lists, etc) are blank. The <table class="adminlist"> has an empty table body (<tbody></tbody>). We still see the correct Results number and the expected pagination ... but no items. See attached screenshots.
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Last edit: 10 years 4 months ago by 3by400Inc.

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  • krileon
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10 years 4 months ago #246376 by krileon
Are you using a custom Joomla backend template? If so change back to default and see if issue persists. Try also changing the Display # and see if it'll display anything. Also check if changing to Page 2 will show anything.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • 3by400Inc
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10 years 4 months ago #246447 by 3by400Inc
We are using the default Joomla 2.5 backend template. Changing the display number and/or page reloads the page but has no other effect.

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  • krileon
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10 years 4 months ago #246476 by krileon
Enable debug mode and maximum error reporting in Joomla global configuration and see any errors output. If no errors and issue still persists try logging out, clearing browser cookies, logging back in, and seeing if issue persists as perhaps the display # got stuck on 0 somehow.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • 3by400Inc
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10 years 4 months ago - 10 years 4 months ago #246484 by 3by400Inc
Ah! Thank you. I should've thought to enable maximum error reporting. Its just an issue I had never came across before. The site's cb_history table had crashed and was in need of repair. All fixed!
Last edit: 10 years 4 months ago by 3by400Inc.
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