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[SOLVED] CBSubs - SOME admin pages blank after 2.5.22 upgrade

  • mikerotec
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10 years 4 months ago - 10 years 3 months ago #246353 by mikerotec
Testing this recommended Joomla upgrade on development server, and it seems to have broken stuff in CBsubs.

In the CBSubs administration panel, certain pages just give a blank white screen ( no data - nothing, not even the Joomal admin menu is loading)

the pages that are coming up blank are:

Settings
Statistics
Taxes
Promotions
Mailer


ALL OTHER PAGES are loading fine. In CB, Paid Subscriptions, and indeed in the Rest of Joomla.

when I turn on the debugging I get dozens of these
Code:
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in <span>/</span>var<span>/</span>www/html/w54jjhy0/html/administrator/components/com_comprofiler/library/phpinputfilter/phpinputfilter.inputfilter.php on line 328 Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in <span>/</span>var<span>/</span>www/html/w54jjhy0/html/administrator/components/com_comprofiler/library/phpinputfilter/phpinputfilter.inputfilter.php on line 331

... on each of those "blank" pages.

1. Exact PHP version 5.5.9-1ubuntu4.2
2. Exact CB version - 1.9.1
3. Exact Joomla version 2.5.22
4. Detailed description of problem. (see above)
5. Any error messages reported with Joomla debug mode on and error reporting set to maximum? (see above)
6. Any error messages reported with your hosts error log? (as above)
7. Any ACL modification components? (JACL, etc..) none
8. Any SEF components? none
9. Have you moved or encrypted the Joomla configuration.php file? no
10. Upgrade from CB version 2.5.16
11. Migrated from Joomla version no
12. What browser is issue present in? ALL BROWSERS
Last edit: 10 years 3 months ago by krileon.

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  • krileon
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10 years 4 months ago - 10 years 3 months ago #246379 by krileon
I'm not sure how a Joomla upgrade could cause all of that. Did the upgrade complete successfully? The error you're seeing is just a PHP 5.4+ deprecate notice. It shouldn't break anything. At any rate you can fix it with the below quickfix.

File Attachment:

File Name: phpinputfi...21-2.txt
File Size:1 KB



Blank page is generally a memory limit issue. Try increasing your php memory limit to at least 124mb and see if that resolves your problem.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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Last edit: 10 years 3 months ago by krileon.

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  • mikerotec
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10 years 4 months ago #246386 by mikerotec
Yes, the 2.5.22 upgrade completed successfully.

I have deprecate notices DISABLED globally, (error_reporting 4177) but it seems something in the code somewhere must be overriding that with an ERR_ALL

PHP memory limit is 128MB already.

I am loathe to start hacking PHP pages, because means I'll have to track and maintain the fixes
(And isn't that why we pay you extension developers the big bux?) :-)

However, will try the quick fix on my Dev machine... will post back shortly

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10 years 4 months ago #246389 by mikerotec
BTW, that quick fix was missing a semicolon at the second statement (I added it)

However, it still doesn't fix the CBsubs issue - same few pages are coming up blank.

Checking error log...
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10 years 4 months ago #246391 by krileon
Be sure debug mode and maximum error reporting are both set in Joomla global configuration to ensure errors are outputting. Also if you can manage to get to CBSubs > History it could help as CBSubs history trys to log errors.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • mikerotec
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10 years 4 months ago - 10 years 4 months ago #246393 by mikerotec
With debug mode and maximum error reporting enabled, I get (multiples deleted)

Strict Standards: Only variables should be assigned by reference in <span>/</span>var<span>/</span>www/html/jro/html/plugins/system/interext/interext.php on line 118

Strict Standards: Only variables should be assigned by reference in <span>/</span>var<span>/</span>www/html/jro/html/plugins/system/interext/interext.php on line 119

Strict Standards: Only variables should be assigned by reference in <span>/</span>var<span>/</span>www/html/jro/html/plugins/system/rsseo/rsseo.php on line 39

Strict Standards: Declaration of JParameter::loadSetupFile() should be compatible with JRegistry::loadSetupFile() in <span>/</span>var<span>/</span>www/html/jro/html/libraries/joomla/html/parameter.php on line 0

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in <span>/</span>var<span>/</span>www/html/jro/html/libraries/rokcommon/RokCommon/Service/ContainerImpl.php on line 464

Strict Standards: Only variables should be assigned by reference in <span>/</span>var<span>/</span>www/html/jro/html/plugins/system/rsseo/rsseo.php on line 50

Strict Standards: Only variables should be assigned by reference in <span>/</span>var<span>/</span>www/html/jro/html/plugins/system/rsseo/rsseo.php on line 51

On my previously blank pages.

But I also get the same errors as above, (and then some!) on all of the working pages...

I can get the History page working - but there is nothing new in there, in the way of errors. ( last log entry was a month ago...) *see attachment


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Last edit: 10 years 4 months ago by mikerotec.

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