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Emails are being sent to new users

  • cfreccero
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10 years 4 months ago #246439 by cfreccero
Emails are being sent to new users was created by cfreccero
Hello,

I'm having an issue when i add new users using the community builder user manager.

The thing is that, since a week ago (or two) it suddenly started sending mails to any new user i register.

I checked every configuration but everything seems alright.

The mail have the welcome message and the information of the account (user and password).

How can i stop community builder from sending mails?

Thanks!

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  • nant
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10 years 4 months ago #246450 by nant
Replied by nant on topic Emails are being sent to new users

cfreccero wrote: Hello,

I'm having an issue when i add new users using the community builder user manager.

The thing is that, since a week ago (or two) it suddenly started sending mails to any new user i register.

I checked every configuration but everything seems alright.

The mail have the welcome message and the information of the account (user and password).

How can i stop community builder from sending mails?

Thanks!


Joomla version?
CB version?

Have you turned off Joomla notifications?

What changes did you make that triggered this behavior?

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  • cfreccero
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10 years 4 months ago #246463 by cfreccero
Replied by cfreccero on topic Emails are being sent to new users
Nant,

Thanks for your answer.

My joomla version is Joomla! 2.5.11 Stable and my CB version is 1.9

I turned off all the email notifications i encountered.

Thanks

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  • krileon
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10 years 4 months ago #246477 by krileon
Replied by krileon on topic Emails are being sent to new users
Implement false credentials for your Joomla mailer settings within Joomla global configuration. This should stop all emails from sending as CB uses those settings. CB doesn't have an option to turn off all emails. Joomla does I believe in 3.3, but CB won't use it in CB 1.x (does in CB 2.0).


Kyle (Krileon)
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  • AlexRag
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9 years 7 months ago #261922 by AlexRag
Replied by AlexRag on topic Emails are being sent to new users
Hi Kyle,

Can you clarify what you mean by implementing false credentials?

When manually adding users in the backend using CB with blank passwords fields, both CB and Joomla are sending users an email notification that includes 2 random passwords.

I have the following setting in Joomla Users/Options:



and the following on CB/Configuration/Registration:






Site runs Joomla 2.528 | CB 1.91
Attachments:

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  • krileon
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9 years 7 months ago #261976 by krileon
Replied by krileon on topic Emails are being sent to new users
Within Joomla global configuration change your mailer settings to something that can't possibly work. For example sendmail with wrong sendmail path or maybe SMTP with invalid login. Your alternative is upgrade to Joomla 3.x, CB 2.x, and use the parameter to turn off emails globally.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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