[SOLVED] How to send emails before expiration day

I put my email to receive copies of the emails, to check if the numbers are correct.

I couldn't check that before, because my email was in "bcc". I changed it to "cc:" and now I am receiving the copies. For now, numbers seem ok, and I am not having the problem with emails too far from the time it was supposed to be sent. Surely is for the reason you explained.

Now I have a new issue. I created an emailer with

Automatically send message at following date: 2 weeks after

and applies to a selection of plans, with:

Must be in state: Active.

And I have been testing it for one week and it is not sending any emails (or generating in the queue).

I have been checking and there are lots of new subscriptions that were payed and activated 2 weeks before, and no email has been sent on all this days.

I put this parameters in the following configuration fields:

But do not send message if it's later than: 2 days

And the emailer si published. So I cannot found nothing more to do. I tried with different plans, just to check, but none of them is working. Is there any issue with the subscription date as the criteria?

I tested with the one step procees of sending the mailers, and the 2 step process (processing first and sending later), and none of them works.

2 weeks after what? Subscription date, purchase date, expiration date?

Sorry. Subscription date.

I'm not sure how that comes out. Based off your current settings it reads as follows.

2 weeks after subscription date, but no later than 2 days before.

I believe that's why your mailer isn't working as the second check doesn't make any sense as it'd always be later than 2 days before. I suggest the follow.

Automatically send message at following date: 2 weeks after
Relative to this date of the plans below: Subscription Date
But do not send message if it's later than: 3 weeks after

That'd give a 1 week window for the mailer to send an email to the user after their subscription date. Anything beyond that 1 week won't send. You could even set it to 1 month after if you like. That setting has to have a value though due to a bug.

Oh, sorry. I was supposing that the 2 days were the limit after the 2 weeeks established, not after the subscription. I mean, if the rule was executed at first 14 days after subscription, the limit will be 2 days after the rule.

I am doing as you do, ant it seems working fine. Thanks, Krileon.