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[SOLVED] CB 2.0 RC installation failure

10 years 2 months ago - 10 years 2 months ago #247613 by ninokorinteli
[SOLVED] CB 2.0 RC installation failure was created by ninokorinteli
Hello,
Just installed CB 2.0 RC on the site under development, and it gives me blank screen both in preview and admin area, im running latest J3. pls help, at least how to roll back to the latest backup
thank you in advance
Nino

ps. it installed ok on the local server though where i still run J2.5
Last edit: 10 years 2 months ago by krileon.

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  • juanpaul
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10 years 2 months ago #247616 by juanpaul
Replied by juanpaul on topic CB 2.0 RC installation failure
I have installed 2.0 also under latest J3 and everything at first looks OK. Verify maybe PHP, etc

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  • krileon
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10 years 2 months ago #247628 by krileon
Replied by krileon on topic CB 2.0 RC installation failure
Do you have CBSubs installed? It's possible it's failing as there are incompatibilities. Disable the CBSubs system plugin by renaming its folder in the below location if it's installed then see if you can get into backend.

FROM: /plugins/system/cbpaidsubsbot
TO: /plugins/system/cbpaidsubsbotDISABLED

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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10 years 2 months ago #247637 by ninokorinteli
Replied by ninokorinteli on topic CB 2.0 RC installation failure
Thanks a lot! :) that was it, renamed CBSubs and was able to log in into backend, but now as i try go to fields management area it gives me

Warning: file /home4/tanyail1/public_html/administrator/components/com_comprofiler/pluginsfiles.tgz still exists. This is probably due to the fact that first installation step did not complete, or second installation step did not take place. If you are sure that first step has been performed, you need to execute second installation step before using CB. You can do this now by clicking here: please click here to continue next and last installation step.

should i follow instructions and proceed with the next installation step or better to try to install it again?

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10 years 2 months ago #247682 by stewart9643
Replied by stewart9643 on topic CB 2.0 RC installation failure
I did the complete reinstall again all went well.
The following user(s) said Thank You: krileon, ninokorinteli

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