[SOLVED] Conditional logic in auto action email

Hello,

I make some experiments with the auto action e-mail function.
My scenario are follow:
i would send an e-mail to the moderator when a user update the phonenumber.
In Profile it gives three numbers (private, mobile,work) and an check box phone_notification (send mail only when true). Now i create an auto action with this condition: phone_notification == 1 and a second condtion var1_mobile != var3_mobile. I think the conditions are use & logic. Thats ok, and work fine. Now i can create the same notification for the other numbers, but it gives three e-mails.
Give it an possibility to change the logic between conditions?
Example 4 conditions:

phone_notification == 1 & (var1_mobile != var3_mobile | var1_phoneprivate != var3_phoneprivate | var1_phonework != var3_phonework )


Lars

Give it an possibility to change the logic between conditions?

No, no such feature exists, but you can sort of do this by combining the values. Example as follows.

[var1_mobile][var1_phoneprivate][var1_phonework] Not Equal To [var3_mobile][var3_phoneprivate][var3_phonework]

The condition should pass if any of the 3 fields values change.

Hi Kyle,

i have tested it, but with this condition i get also an e-mail by changeing another field. Not one of this.

The E-Mail shows me that the old and new value of phonenumbers are the same.

Lars

You can try applying a trim to both sides to see if a trailing space might be causing them to mismatch. Example as follows

Left: trim([var1_mobile][var1_phoneprivate][var1_phonework])
Operator: Not Equal To
Right: trim([var3_mobile][var3_phoneprivate][var3_phonework])

Ensure when you input these values there is no extra spaces in it.

If that doesn't work then next step is using multiple auto actions or using a CB Query Field to do the computation for you then condition the query field.

Now it works with trim and a little mistake in writing.
It's not the perfekt solution, but it works