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Donation on subscription renewal

  • hac
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10 years 1 month ago #249588 by hac
Hi,

I have a site where there are 4 levels of subscriptions for people: Student, Individual, Family, Lifetime. If you buy one of these subscriptions you should be able to upgrade to a higher priced subscription.
There is also an organizational level subscription. If you buy this subscription the other subscriptions above shouldn't show up as upgrade options. The price of this plan is in the middle of the pricing of the above plans. So only show higher priced plans doesn't work.

When you purchase any of the above memberships you should also be able to add a donation.
When you renew your membership you should be able to add a donation to the renewal.

When you purchase a subscription, you get a "Member" User group added to your User Group, so you can view content for Members only.
When your subscription expires, you just become a normal Registered user and can view Registered content, but not Member content. Setting "Subscribers User access level settings" User Group to Member takes care of this requirement.

I have the registration currently so it shows the various subscriptions that you can choose as well as a donation amount. That seems to work well.

But when your subscription expires, you can re-activate your current subscription or upgrade to one of the other plans. But the donation plan is showing up as an upgrade plan option rather than an add-on to your current renewal or upgrade. Also the Association Plan is showing as an upgrade option.

Currently I have all the plans set as Not Exclusive, Allow new subscriptions, Allow registration, Allow upgrade to this and none as Default.

I read over the Use cases in the documentation for CB Subs but didn't find anything like what I need above.

How would I setup my plans in order to achieve this functionality?

Thank you for your help.

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  • krileon
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10 years 1 month ago #249609 by krileon
Replied by krileon on topic Donation on subscription renewal
You can not purchase anything with a Renewal. We've plans to implement support for this in a future release, but for now Renewals must be done individually.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • hac
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10 years 1 month ago #249630 by hac
Replied by hac on topic Donation on subscription renewal
Hi Kyle,

Thank you for that information about the renewal not being able to have a donation at the same time.

But what about the problem of the Associated membership showing as an upgrade when you have a 'individual' type memberships?

Thank you.

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  • krileon
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10 years 1 month ago #249678 by krileon
Replied by krileon on topic Donation on subscription renewal
Logged in users making a purchase are always classified as Upgrades.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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