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[SOLVED] CB and udeIM ?

  • nant
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9 years 11 months ago #253593 by nant
Replied by nant on topic CB and udeIM ?

agrepe wrote: Good evening ,
I installed and set short messages with uddIM ( I took your documentation) when I send a short message, the message is not sent and the page is completely white .
(CB 1.9.1 )
Best regards.


Once again:

For white screens please follow debugging instructions of this FAQ article:
www.joomlapolis.com/support/faq/101-support/18227-blank-page-issue

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  • agrepe
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9 years 6 months ago #263120 by agrepe
Replied by agrepe on topic CB and udeIM ?
Hello,
I followed what you have recommended me , but that changed nothing.
I use " uddeIM 3.4" , messages are sent correctly but a blank page is displayed after the shipment.
I looked into the plugin "Private Message System" but I have found that " uddeIM 1.0 and 2.0+ or better " in the settings, is that correct ?
Best regards.
Eric

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  • krileon
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9 years 6 months ago #263140 by krileon
Replied by krileon on topic CB and udeIM ?
As you're on CB 1.x I have no idea if the latest UddeIM will even work with CB 1.x. You probably need an older version of UddeIM. At some point you need to decide to upgrade as your install falls further and further behind. You need to also ensure you didn't enable the Private Message System in addition to the CB plugin provided by UddeIM as having both enabled will cause them to conflict.


Kyle (Krileon)
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  • agrepe
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9 years 6 months ago #263146 by agrepe
Replied by agrepe on topic CB and udeIM ?
Hello,
Versions were in line when buying the 1.9.1 version ( I also decided to buy your products under different conditions, including this one) but it never worked correctly , but the messages are sent after sending the return displays a blank page .
You had mentioned a memory problems , but it changed nothing.
I confess I sui Stres bored.
Best regards.
Eric.

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  • krileon
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9 years 6 months ago #263163 by krileon
Replied by krileon on topic CB and udeIM ?
I don't know why quick message isn't working on CB 1.x. We don't maintain CB 1.x anymore. It's working fine in CB 2.x. To debug the blank page enable debug mode and maximum error reporting in Joomla global configuration. Next attempt to send a quick message and see if any errors output. If none check your server error log to see if any errors were logged. Your alternative is upgrade to CB 2.x and see if the issue persists for you; if it does we can investigate further, but it's working fine in my CB 2.x tests.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • agrepe
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9 years 6 months ago #263377 by agrepe
Replied by agrepe on topic CB and udeIM ?
Hello,
I will wish to download the latest version of the plugin " cb_plug_uddeim_pms " (for CB 1.9.1) , but I can not find it in the lsite extensions to download, pourvez you tell me where to find it .
Best regards.
Eric

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