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install package error blank screen

  • samyeung
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9 years 11 months ago - 9 years 11 months ago #253722 by samyeung
install package error blank screen was created by samyeung
lastest release joomla 3.3.6, CB 3.0.3

package Joomlapolis_samyeung_14-11-29_00_09_09_a13718965aa503c3f4e60162e825cb5a.zip

Failed installed
001_com_comprofiler.zip
019_plug_cbinvites-311.zip

try each one
comprofiler failed to install and blank screen
cbinvutes xml file error

blank screen in backend of CB
Last edit: 9 years 11 months ago by samyeung.

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  • nant
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9 years 11 months ago - 9 years 11 months ago #253729 by nant
Replied by nant on topic install package error blank screen

samyeung wrote: lastest release joomla 3.3.6, CB 3.0.3


As stated here:

www.joomlapolis.com/downloads/cb-package-builder

Please note that only CB 1.9.1 is currently supported by this packager page. If you have upgraded to CB 2.0+ you should manually download and install your CB 2.0 compatible add-ons.

To recover please follow instructions here:

www.joomlapolis.com/forum/146-general/226772-do-not-try-downgrading-from-cb-20-to-cb-191

I am guessing that all you need to do is install CB 2.0.3 again to get back your CB backend.
Last edit: 9 years 11 months ago by nant.

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  • samyeung
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9 years 11 months ago #253740 by samyeung
Replied by samyeung on topic install package error blank screen
for Joomla 3.3.6 and CB 2.0.3 installed, after CB pro package installed with failed module and blank screen.


1.There is no uninstall instruction anywhere and not in the manual. Any uninstall instucitons?

2. How can I uninstall CB add-on, CB package or CB so that I do not have a blank screen at backend of CB?

3.Or do I just install each Extension, module, plug-in of each zip files again?

4.Any update manual for Joomla 3.x and CB 2.0.3?

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  • nant
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9 years 11 months ago #253757 by nant
Replied by nant on topic install package error blank screen

samyeung wrote: for Joomla 3.3.6 and CB 2.0.3 installed, after CB pro package installed with failed module and blank screen.


1.There is no uninstall instruction anywhere and not in the manual. Any uninstall instucitons?


Removing (uninstalling) Joomla elements is managed by Joomla.
Extensions -> Extension Manager -> Manage
and then select the element(s) you want to remove and click on the Uninstall button.

But in your case (trying to downgrade CB 2.0+ to CB 1.9.1), you really just need to reinstall the CB 2.0.3 package from your Joomla Extension manager (as instructed before).

2. How can I uninstall CB add-on, CB package or CB so that I do not have a blank screen at backend of CB?


You just need to reinstall CB 2.0.3 as mentioned before.

3.Or do I just install each Extension, module, plug-in of each zip files again?


Once you install CB 2.0.3, you can look at this article and compare which add-ons you have already and upgrade one by one to the latest CB 2.0 compatible version:

www.joomlapolis.com/cb-20-addon-status

4.Any update manual for Joomla 3.x and CB 2.0.3?


Not yet, but there are already tons of extra resources that are available:

+ Getting started articles: www.joomlapolis.com/documentation/community-builder/getting-started

+ Each CB 2.0+ backend page has its own help button.

+ Our CB 2.0 Tutorial videos here: www.youtube.com/playlist?list=PLp0puRITgC7PuyzPsMUECDI46VE7IFSAX

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