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error create/register new user

  • hmardinal
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9 years 9 months ago #257263 by hmardinal
error create/register new user was created by hmardinal
Hi

i'm using joomla 3.3.3 and cb pro 1.9.1
when i try to register new account on frontend i got error message as below :
i can't create or register new user with my cb pro 1.9.1.
please help, below the error message when i try to register at frontend :
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 2)' at line 3 SQL=INSERT INTO `001ctw_user_usergroup_map` (`user_id`,`group_id`) VALUES (, 2) Registration

please help
Heri
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  • nant
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9 years 9 months ago #257278 by nant
Replied by nant on topic error create/register new user

hmardinal wrote: Hi

i'm using joomla 3.3.3 and cb pro 1.9.1
when i try to register new account on frontend i got error message as below :
i can't create or register new user with my cb pro 1.9.1.
please help, below the error message when i try to register at frontend :
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 2)' at line 3 SQL=INSERT INTO `001ctw_user_usergroup_map` (`user_id`,`group_id`) VALUES (, 2) Registration

please help
Heri


Run all CB tools and see if anything pops up.

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  • hmardinal
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9 years 9 months ago #257281 by hmardinal
Replied by hmardinal on topic error create/register new user
Hi Nant
thanks for your respond.
i send you the result below.
## Synchronize Users
Joomla/Mambo User Table and Joomla/Mambo Community Builder User Table now in sync!

## Checking Users Database:
All Community Builder comprofiler table rows have links to user table.
All users table rows have links to comprofiler table.
users table has no zero id row.
comprofiler table has no zero id row.
All rows in comprofiler table have user_id columns identical to id columns.
All users table rows have ACL entries in user_usergroup_map table.
All ACL user_usergroup_map table rows have corresponding entries in users table.

is something wrong with that.

many thanks
Heri

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  • krileon
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9 years 9 months ago #257296 by krileon
Replied by krileon on topic error create/register new user
Are you using CB Auto Actions? For some reason your install is trying to map a usergroup before the user even exists. This could happen if you're using a Usergroup action on the wrong trigger.


Kyle (Krileon)
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  • hmardinal
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9 years 9 months ago #257346 by hmardinal
Replied by hmardinal on topic error create/register new user
Hi.
i just unistal CB Auto Actions plugin. but the error still showing..

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 2)' at line 3 SQL=INSERT INTO `001ctw_user_usergroup_map` (`user_id`,`group_id`) VALUES (, 2)
Registration

Regards
Heri

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  • krileon
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9 years 9 months ago #257378 by krileon
Replied by krileon on topic error create/register new user
Disable 3rd party CB 2.x plugins 1 by 1 to see if the issue resolves. If not repeat for 3rd party Joomla system and user plugins (do not disable core Joomlas or you could lock your self out of backend). You do not need to uninstall plugins or extensions, but just to unpublish them.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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