Joomla version? CB version? CBSubs version? Using Nightlies? Do you have admin approval enabled? If so do you receive the admin approval email? Have you tried configuring an email on the presentation tab to CC you or used CBSubs Emails to send an email to your self? Do emails in CB work at all (to test please try using CB > User Management > Mass Mailer after selecting your user)? Edit your moderators within CB > User Management and ensure they're configured to receive moderator emails. Also ensure moderator notifications are even enabled within CB > Configuration > Moderation > Send Moderators Email.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Yes as I said I have all the settings correct as per all the forum posts re moderator settings etc. I'll try the other test to see if email works in cb subs - I put all the version info in my support ticket but nick directed here instead - please see my support ticket too
Thanks Jodee
pelvicpartnership wrote: Yes as I said I have all the settings correct as per all the forum posts re moderator settings etc. I'll try the other test to see if email works in cb subs - I put all the version info in my support ticket but nick directed here instead - please see my support ticket too
Thanks Jodee
Does email work in CB User Manager mass mail test?
Main test you need to perform is mass mailer. Navigate to CB > User Management then click the checkbox for your user. Next click the Mass Mailer button and configure an email to send to your self. If you don't receive the email try using Joomlas mass mailer to try and send an email to your self to see if Joomla can even send emails. This will let us know if emails are even working for your install.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
