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CB Subs Cancel Subscription link

  • plamoreux
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9 years 9 months ago #258178 by plamoreux
CB Subs Cancel Subscription link was created by plamoreux
Hi,

I'm working on a site that's using CB Subs and I want the Cancel Subscription link to show up when users get to the payments page. Right now I'm using the Dummy Test Gateway. Do I need to install a real gateway to test this or can I get that link to show up with the Dummy Test Gateway. Right now I cannot get the user interface to show up that would allow the user to cancel the process after having selected the wrong subscription and go back and select the right one.

Thanks,

Pau Lamoreux

Joomla: 3.3.6
CB: 2.0.4
CB Subs: 4.0.0-rc.1

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  • krileon
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9 years 9 months ago #258239 by krileon
Replied by krileon on topic CB Subs Cancel Subscription link
On the basket there should be a link to cancel. It should be directly right of the payment buttons and is enabled by default. If you mean on the credit card form it self there is no cancel button there.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • plamoreux
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9 years 9 months ago #258254 by plamoreux
Replied by plamoreux on topic CB Subs Cancel Subscription link
This is the screen I'm talking about. Is there another screen I should be seeing?


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  • krileon
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9 years 9 months ago #258295 by krileon
Replied by krileon on topic CB Subs Cancel Subscription link
There's no cancel button there. You should be seeing the basket page before that page, but if you only have 1 gateway, invoice address is disabled, and not promotion codes I believe it skips the basket. The basket page has a cancel button, but that one doesn't.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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