On use of most current CB 2.0 and Joomla, tried to unban sample user without success. Tried Joomla user manager without success. Tried synchronizing users and saw this:
Removing 13 entries from Community Builder missing in users Table.
Fatal error: Call to a member function getInstance() on a non-object in .../public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgroupjive/cbsubs.groupjive.php on line 57
Unban sample user? Unban from where? Frontend? Backend? Joomla version? Your error is coming from the CBSubs GroupJive integration. Do you have CB GroupJive installed? If not then uninstall that CBSubs integration. If you do have CB GroupJive installed then please provide the GJ version. CBSubs version?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
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CB Paid Subscriptions
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Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
That GJ integration error is happening due to missing user id. This is likely due to your users being out of sync. Now that you've ran the sync tool does the issue persist? Do not user Joomla user manager or your users will consistently go out of sync and will not have a CB user row.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
