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request connection doesn't work

  • kosmos_
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9 years 10 months ago - 9 years 10 months ago #258293 by kosmos_
request connection doesn't work was created by kosmos_
Hi jPolice.

When i open user's profile and click on the green button 'request connection' i don't see anything.
It looks like grey background and no dialog. It depends on the link maybe. With english names users it's ok, with russian is not.

You can see it here:

medicine-prof.com/ru/cb-profile/userprofile/%D0%94%D0%BE%D0%BC%D0%BE%D1%80%D0%B0%D1%86%D0%BA%D0%B8%D0%B9%20%D0%92%D0%BB%D0%B0%D0%B4%D0%B8%D0%BC%D0%B8%D1%80%20%D0%90%D0%BD%D1%82%D0%BE%D0%BD%D0%BE%D0%B2%D0%B8%D1%87

if you login with email: [REMOVED] and password: [REMOVED]

Thanks.

[MOD EDIT]: These are public forums. Please do not post login credentials here. For your safety I've removed them.
Last edit: 9 years 10 months ago by krileon.

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  • krileon
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9 years 10 months ago #258304 by krileon
Replied by krileon on topic request connection doesn't work
Joomla version? CB version? Do you have "Notification Method" configured in CB > Configuration > Notifications? If so try setting it to "None" to suppress the message dialog as there could be an escaping issue due to your Russian usernames causing the jQuery to fail.


Kyle (Krileon)
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  • kosmos_
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9 years 10 months ago - 9 years 10 months ago #258305 by kosmos_
Replied by kosmos_ on topic request connection doesn't work
joomla 3.3.6, cb 2.0.5, set notification on 'None' and it works. But how user can understand if somebody wants to be a friend?
Last edit: 9 years 10 months ago by kosmos_.

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  • krileon
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9 years 10 months ago #258309 by krileon
Replied by krileon on topic request connection doesn't work
Please enable notification method again, but turn SEF off and see if issue persists. This will help determine if the issue is due to the SEF URLs escaping or not.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • kosmos_
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9 years 10 months ago - 9 years 10 months ago #258312 by kosmos_
Replied by kosmos_ on topic request connection doesn't work
the same, it looks like no popup window with dialog, or something wrong with template. If i ask request with one user i will see half popup window on the button, with another user i don't see popup window at all.
Last edit: 9 years 10 months ago by kosmos_.

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  • krileon
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9 years 10 months ago #258363 by krileon
Replied by krileon on topic request connection doesn't work
Please provide a username that's causing this issue (you can make one up as long as it causes this issue).


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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