Some imported users not showing up in CB

lornevs
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9 years 9 months ago #258433 by lornevs

Some imported users not showing up in CB was created by lornevs

I have been running CB on a ghost site while I re-build it. People are registering on the live site so every once in a while I import them to the new site using SP Transfer and it has worked fine. However the last batch of about a dozen users I imported show up fine in Joomla but not in CB.
The only issue I've been having is the old site uses one first name/last name field while CB is set for two separate first & last name fields. It hasn't really been an issue; the users are still there and can log in anyway. I'm not sure if my latest batch of imported users can log in.
I am ready to launch the new site but this is holding me up.
I am running CB 2.05 on Joomla! 3.3.6

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krileon
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9 years 8 months ago #258502 by krileon

Replied by krileon on topic Some imported users not showing up in CB

SP Transfer is likely not compatible with CB. You should be using CB Juice. You're likely just importing a Joomla user only. In which case you need to run CB > Tools > Synchronize Users so it syncs them with CB and creates their CB users.

Kyle (Krileon)
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