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Register and Login not worker property

9 years 10 months ago - 9 years 10 months ago #259542 by gianlucalog
Register and Login not worker property was created by gianlucalog
Hi, use Communitu builder 2.0.6 on joomla 3.3.6.
I disabled the plugin joomla login.
Some users in the registration phase receive the error message "Your session has expired or cookies on your browser are disabled." Obviously, I do check by the same user and cookies are enabled.
Other users who fail to register, performing the login receive no error message but the system returns to hime page, without any error.
The site in question: app.ciaorunner.com

I tried to disabiliare all modules and plugins unnecessary but can not figure out the problem some users. Trying to enter the credentials of a user who can not log in, we work properly and we can connect while you do not.

When the user tries to controll panel by the user rieulta online. From the front end is disconnected.

The site is in production and signals begin to be many

thanks, best regards

Gianluca






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Last edit: 9 years 10 months ago by gianlucalog.

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  • krileon
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9 years 9 months ago #259608 by krileon
Replied by krileon on topic Register and Login not worker property
Have reviewed your registration page and it's due to caching. The hidden input security token that's validated is not changing on page load (every load should be different). Ensure our system plugin within Extensions > Plugin Manager is public and published as well as ordered as the first system plugin. If still not working disable all caching and purge the existing caching to see if issue resolves.


Kyle (Krileon)
Community Builder Team Member
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9 years 9 months ago - 9 years 9 months ago #259646 by gianlucalog
Replied by gianlucalog on topic Register and Login not worker property

krileon wrote: Have reviewed your registration page and it's due to caching. The hidden input security token that's validated is not changing on page load (every load should be different). Ensure our system plugin within Extensions > Plugin Manager is public and published as well as ordered as the first system plugin. If still not working disable all caching and purge the existing caching to see if issue resolves.



Thanks for the answer, but I have not yet resolved.
I checked the plugin system, the cache is completely off but with a user I access without problem from the mac, if I make the accosso with your smartphone, inputting username and password, without any error message comes back to me the home page where I requires user and pasword and (box user online, and from the control panel has appeared on line). I noticed the same behavior from Safarui on Mac, such as iPhone and Mozilla seems to be all ok ..
I do not know where to turn ..; - /
If you want to try to access the Control Panel, find the credentials to the ticket: 167250

thanks, best regards
Gianluca
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Last edit: 9 years 9 months ago by gianlucalog.

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9 years 9 months ago #259653 by gianlucalog
Replied by gianlucalog on topic Register and Login not worker property
add. info.
Today, I can't acces to Control Panel. The problem like a permission or unicode configuration file when we move a site from root to subdirectory.. I've tryed to check a permission and unicode but i think we are correct.. Help

Gianluca

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9 years 9 months ago - 9 years 9 months ago #259685 by krileon
Replied by krileon on topic Register and Login not worker property

I checked the plugin system, the cache is completely off but with a user I access without problem from the mac, if I make the accosso with your smartphone, inputting username and password, without any error message comes back to me the home page where I requires user and pasword and (box user online, and from the control panel has appeared on line). I noticed the same behavior from Safarui on Mac, such as iPhone and Mozilla seems to be all ok ..
I do not know where to turn ..; - /

Navigate to System > Clear Cache and see if you have any cache files there. If you do then remove them and retest the issue. If you don't then I don't know what to tell you. Maybe your device is caching the pages for whatever reason, but I highly doubt it and it's very likely Joomla caching or a 3rd party extension caching. Some 3rd party Template frameworks have built in caching features so if you're using a Gantry template for example check your template parameters to see if it has a caching feature that you could turn off.

Today, I can't acces to Control Panel. The problem like a permission or unicode configuration file when we move a site from root to subdirectory.. I've tryed to check a permission and unicode but i think we are correct.. Help

CB has no control over this. Post your Joomla backend access issue to the Joomla.org forums to see what they have to suggest. You also didn't provide any errors or details as to what is happening when trying to access backend so I've no idea what to suggest.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 9 months ago by krileon.

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9 years 9 months ago #259737 by gianlucalog
Replied by gianlucalog on topic Register and Login not worker property
Thank you fro the answer..
I could not solve .. The cache is disabled and all joomla is comrtava strangely. I reinstalled a new instance of joomla and cb, taking care to ONFIGURATION of each component .. Now it seems to be fine, I'll do two days before the test is rilasciaro in production.
well hopefully

best regards
Gianluca
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