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[SOLVED] Email on First Activation not being sent

  • autobahn
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9 years 9 months ago - 9 years 9 months ago #259932 by autobahn
Joomla 3.4, CB 1.9

Until recently we required all new subscriptions to be approved by an administrator. When someone registered and paid by PayPal they received the Email on First Activation, which was also copied to the Membership Secretary and the Web Administrator.

A few days ago we changed things so that new subscriptions do not need to be approved by an administrator. No other change was made, just this Yes/No (Require Admin Approval) setting in the configuration. Now the Email on First Activation is not being sent out when someone registers and pays by PayPal (which is a completed payment).

What we are getting instead is a single moderator email simply saying that someone has registered.

I must have missed something when I changed the Require Admin Approval setting from Yes to No but I have no idea what.

I want to do the upgrade to CB 2.0.7 and CB Subs GPL 4 but can't until I get this sorted out.
Last edit: 9 years 9 months ago by krileon.

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  • krileon
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9 years 9 months ago #259964 by krileon
Replied by krileon on topic Email on First Activation not being sent
Is it the presentation tab email that's giving this issue, the CBSubs Email, or both? If you have not yet tried CBSubs Email usage please try it and see if it'll send out the email. Admin approval shouldn't have any affect on the CBSubs emails though.


Kyle (Krileon)
Community Builder Team Member
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  • autobahn
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9 years 9 months ago - 9 years 9 months ago #260010 by autobahn
Replied by autobahn on topic Email on First Activation not being sent
Whatever the problem was it seems to have sorted itself out as the emails are now appearing.

Sorry to have given you extra work :( and thanks for the responses.
Last edit: 9 years 9 months ago by autobahn.

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