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[SOLVED] CB Author Bot 2.0.0 - Not showing Author name / link in Articles

9 years 8 months ago - 9 years 7 months ago #260166 by pipingdesigners
I'm having an issue with CB Author Bot 2.0.0, in that it will show the author name, as expected in a category list, but when you drill down into the article, it does not show the author name/link.
It just has "Written by" and then blank.

Also, when you look at a given Authors CB profile, it lists all the articles .... there is just no link back to the profile from the article itself.

This is an issue site wide ... not just isolated articles.

Has anyone else experienced this?
Do I just need to flick a switch somewhere?

Thanks
Anton

pipingdesigners.com
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Last edit: 9 years 7 months ago by krileon.

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9 years 8 months ago #260168 by krileon
Ensure the formatname field is set to display on profile. If it is then ensure it's on a published and public tab. getFields API is called on it to retrieve their formatted name so if the field isn't available it won't be able to retrieve it for display.


Kyle (Krileon)
Community Builder Team Member
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9 years 8 months ago #260176 by pipingdesigners
Thanks Kyle.

I've done all that.

formatname field is set to display on "About Me" Tab, which is published and public.
Guests can read that profile Tab when the author name is clicked from the category list.

The problem with the author name not appearing in the articles is still the same.
Is there something in the Articles settings that I need to call the formatname?

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9 years 8 months ago #260212 by krileon
Do you have CB Privacy or CB Conditional installed that could be hiding it? Note CB Author Bot is designed for Joomla content only. It has not been tested for any 3rd party content extensions. It appears to be working fine in my tests.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 7 months ago #260363 by pipingdesigners
CB Privacy & CB Conditional are installed but UNpublished.

I have played with the article settings "Show Author" and "Link Author" in both global settings and at the article level ...
Show Author: Show
Link Author: No

Still with the same results .... stumped!

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9 years 7 months ago #260364 by pipingdesigners
update:
I disabled "Content - Community Builder Author" plugin, and the problem still exists.

Must be a joomla or gantry issue.
The following user(s) said Thank You: nant

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