Hi,
after downloading the latest version of Community Builder (2.0.7), I have purchased a professional account. I am encountering several difficulties with both CB Connect that with CB GroupJive 2.7.0. In particular, with respect to the latter and its plugin, on the site backend I get the alert that plugins are not compatible with the installed version of Community Builder and therefore may not function properly. Then I tried to make even upgrade my Joomla from version 3.3.6 to 3.4.0, but nothing has changed and I do not understand where the problem is. Even trying to reinstall the components does not change the result.
Also, I bought a template (gantry) that should be responsive, but that on Ipad is no longer readable. The technical managers of the template, after entering the site in backend, they told me to solve the problem with the Community Builder plugin before they start working at the problem.
Can anyone help me please to resolve the issue?
Thanks in advance,
Kind regards,
Luca Lavopa
CB Connect has been upgraded for CB 2.x. It being marked incompatible means you didn't update it. Please see our CB 2.x compatibility chart below with quick links to latest builds.
GJ has not been upgraded for CB 2.x, which is why it's marked incompatible. Our only remaining incompatible plugins are CB Activity (working on now) and CB GroupJive (working on next). GJ works fine on CB 2.x with the below fixed GJ Events integration (no other known CB 2.x issues). GJ backend will look bad on CB 2.x due to old styling, but it's still functional.
I don't see how any of this has anything to do with your Gantry template though or how it could break your templates responsiveness.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
