CB 2.0 Installation Fails

Folks,

I am attempting to upgrade my website to CB 2.0. Each time i attempt the CB2.0 Extension Manager install, I get the white screen of death. I've turned on Debug System and Error Reporting to Maximum. The following is the message that displays to the screen:

KExceptionFailure | Fatal Error

Call to a member function translateToCurrentLanguage() on a non-object
.../libraries/CBLib/CBLib/Language/CBTxt.php:135

130 {
131 if ( $languageKeys == '' ) {
132 return $languageKeys;
133 }
134
135 $translated = static::$self->translateToCurrentLanguage( $languageKeys, $englishString, $args );
136
137 if ( static::$self->mode == 0 ) {
138 return $translated;
139 }
140

Additionally, the browser tab shows "Error 500 - Internal Server Error".

What is interesting is that if I go back into the Extension Manager and install a second time, it completes successfully. I don't want to assume here I have a clean install. Any thoughts on this issue and how I can get it to do a clean install on the first try?

Thanks,
Joe

Are you installing CB 2.0 or CB 2.0.7? Please ensure you're installing the latest build. Joomla version? PHP version? What version of CB are you upgrading from? If CB 1.x it can be caused by incompatible plugins loading during install and you may want to ensure all non-core plugins are disabled within CB > Plugin Management before upgrade (may or may not help, untested). See the below compatibility chart after upgrading to begin upgrading your CB plugins.

www.joomlapolis.com/cb-20-addon-status

As for it being a completed install it depends where in the upgrade process it stopped. It may or may not have interrupted from migration code. Review your install carefully to ensure your various setting were migrated properly (e.g. edit a userlist and ensure you didn't lose anything such as filters).

Kyle,

Sorry for not getting back to you sooner. I was performing the upgrade with your recommendations. Here is my environment:

1. Joomla version: 3.3.6
2. PHP Version: 5.4.24
3. Upgrade from CB: 1.9.1

What I did before the upgrade:

1. Restored site from backup into a separate Joomla instance
2. Unpublished all CB plugins including the CBSubs plugins that are in my CB 1.9.1. I left the core plugins published.
3. Disabled K2 integration for CB in K2
4. Removed en-US language and restored to on en-GB

Any thoughts on what I could try next to resolve this white page?

Thanks,
Joe

No idea, the exception being thrown appears to be from K2. If second install attempt works and your configuration looks ok then you should be fine. My guess is K2 was trying to include CB during the install process (can happen due to Joomla system plugin).