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  • ricco1
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9 years 9 months ago #261554 by ricco1
CBSubs Tax is installed and published.

System - Community Builder plugin is first and enabled.

Problem persist. Any other suggestions please?

Is the spoof checking within CB > Configuration > Integrations important? I have recaptcha on the registration page.

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  • ricco1
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9 years 9 months ago #261555 by ricco1
I found out where the problem comes from. It something to do with the "Invoicing address handling at payment time", it was Mandatory until now, I made to "No invoicing address shown" and the registration completes good now and session problem is gone.

?

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  • ricco1
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9 years 9 months ago - 9 years 9 months ago #261556 by ricco1
Why in the "CB fields for first invoicing address of customer" there is only one Name field? I think the problem comes from there. I'd like to be able to select a First name and Last name fields so they can be pre-populated automatically from the the registration fields. Currently the name is missing in the invoices!
Last edit: 9 years 9 months ago by ricco1.

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  • krileon
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9 years 8 months ago #261641 by krileon

I found out where the problem comes from. It something to do with the "Invoicing address handling at payment time", it was Mandatory until now, I made to "No invoicing address shown" and the registration completes good now and session problem is gone.

I don't see how that could cause your issue. I've tested here and couldn't confirm. My guess is you've a caching problem. At any rate spoof checking can be left disabled if needed.

Why in the "CB fields for first invoicing address of customer" there is only one Name field? I think the problem comes from there. I'd like to be able to select a First name and Last name fields so they can be pre-populated automatically from the the registration fields. Currently the name is missing in the invoices!

Right now you can't. We've already a pending ticket to fix the Name field mapping as it's currently just 1 field instead of conditioning to the configuration format.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • ricco1
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9 years 8 months ago #261671 by ricco1
I'm not using caching at all.

You have implemented the fields here on joomlapolis.

Anyway,
Thank you

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  • krileon
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9 years 8 months ago #261679 by krileon

I'm not using caching at all.

That's the only reason for the session expired error. I have yet to find any other causes. I don't know what more to advise other than leave spoof checking off. It could be a conflict from a 3rd party extension maybe altering the post data or session data perhaps.

You have implemented the fields here on joomlapolis.

We're on older releases until we've migrated to our new redesigned Joomlapolis. Your issue is a new bug due to XML usage changes; specifically the input isn't letting you select the Name field.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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