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[SOLVED] Account confirmation emails not going out

  • BrianLisle
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9 years 7 months ago - 9 years 7 months ago #261372 by BrianLisle
[SOLVED] Account confirmation emails not going out was created by BrianLisle
When a user registers for an account, they are supposed to get the confirmation email. It is not going out. When I go into the backend and manually re-send the confirmation email, it says it sent, (the green box) but above that is a yellow box with "Warning The mailer function is currently not enabled."
I checked all the plugins, and as far as I can tell, everything should be working as it was before. All other components on the site can send emails fine. (Events Booking, ACY Mailing, Membership Pro)
I have CB 2.07 and J! 3.4.1
What would be causing this?
Last edit: 9 years 7 months ago by krileon.

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  • nant
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9 years 7 months ago #261396 by nant
Replied by nant on topic Account confirmation emails not going out

BrianLisle wrote: When a user registers for an account, they are supposed to get the confirmation email. It is not going out. When I go into the backend and manually re-send the confirmation email, it says it sent, (the green box) but above that is a yellow box with "Warning The mailer function is currently not enabled."
I checked all the plugins, and as far as I can tell, everything should be working as it was before. All other components on the site can send emails fine. (Events Booking, ACY Mailing, Membership Pro)
I have CB 2.07 and J! 3.4.1
What would be causing this?


I am also tracking a similar problem.

Can you please provide your PHP version number?
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  • BrianLisle
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9 years 7 months ago #261399 by BrianLisle
Replied by BrianLisle on topic Account confirmation emails not going out
PHP 5.6.5

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  • nant
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9 years 7 months ago #261402 by nant
Replied by nant on topic Account confirmation emails not going out
Ok - looks like CB is not picking up the default Joomla parameter.

Work-around that works for me (until this is resolved in the next CB release):

1. Go to Joomla Global Parameters
2. Find the Send Email parameter in the Server tab and set it to No and then save
3. Set it now to Yes and save

CB Emails should now work.

Please confirm.
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  • BrianLisle
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9 years 7 months ago #261404 by BrianLisle
Replied by BrianLisle on topic Account confirmation emails not going out

nant wrote: Ok - looks like CB is not picking up the default Joomla parameter.

Work-around that works for me (until this is resolved in the next CB release):

1. Go to Joomla Global Parameters
2. Find the Send Email parameter in the Server tab and set it to No and then save
3. Set it now to Yes and save

CB Emails should now work.

Please confirm.

That seemed to work - I no longer get the yellow box error message.
Thanks!
The following user(s) said Thank You: mike5151

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