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CB Gallery - Photos are not displayed

  • Midi82
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9 years 6 months ago #262791 by Midi82
Hi,
I use the CB 2.0 Add-on CB Gallery and the photos in the profile gallery are not displayed only the title/name of the photo you can see. They are not displayed in the thumbs and not displayes in the popup. Can someone tell me what's wrong. Unfortunately, I could not find any tutorial for the CB Gallery Plugin.

Thanks in advance.

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  • krileon
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9 years 6 months ago #262824 by krileon
Replied by krileon on topic CB Gallery - Photos are not displayed
Ensure you're using CB Gallery 1.0.3. Older releases had a buffer clearing issue. If still not working then you've something breaking the endpoint. Disable 3rd party Joomla system plugins 1 by 1 until the issue goes away. If still not going away enable debug mode and maximum error reporting in Joomla global configuration then retest to see if any errors, notices, or warnings output that you need to clear out; if none check server error log for any fatal errors.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • Midi82
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9 years 6 months ago #262910 by Midi82
Replied by Midi82 on topic CB Gallery - Photos are not displayed
Hi Kyle,
thanks for your quick response. I´m using CB Gallery 1.0.3 and checked the 3rd party Joomla system plugins but it´s not working.
If I turn the debug mode it works fine, the photos are displayed, but if I turn it off it stops working. I 'm not a programmer and I´m not familiar with the debug mode. I would be very grateful if you help me with this you would. Is it possible to send you the login data and you take a look?? that would really help me.

many greetings

Mandy

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  • krileon
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9 years 6 months ago #262921 by krileon
Replied by krileon on topic CB Gallery - Photos are not displayed
Disable non-core CB plugins 1 by 1 within CB > Plugin Management to see if your issue goes away as it could be another CB plugin conflicting. If that doesn't fix it then switch to default Joomla template to see if it could be a template conflict.

If no conflicts are found then check if you've caching enabled, which could be causing problems for the image endpoints. If it is try disabling it and purging cache.

It only happening when debug mode is disabled is a bit odd. When debug mode is disabled press F12 in Chrome or Firefox and review the Console tab. Now refresh your profile page and see if any fatal errors show up (they'll be in red). If none check the Network tab and see if any URLs are red, which indicates they failed to load.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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