Skip to Content Skip to Menu

[SOLVED] Issue importing facebook field into radiobutton CB field

  • sabroso
  • sabroso
  • OFFLINE
  • Posts: 29
  • Thanks: 5
  • Karma: 1
9 years 6 months ago - 9 years 6 months ago #263018 by sabroso
Hi there,

I've just installed CB 2.0.7 and CB Connect 6.0.5 on Joomla 3.4.1 and I noticed the following behaviour when importing the gender field from Facebook at user registration:

I'm using a radiobutton field to represent the user gender in CB and I import this field when a user registers with Facebook.

Once the user is registered it can go to its CB profile and the field “Gender” displays correctly as imported from Facebook. However, when the user goes to edit his profile the radio button for gender does not show any option clicked and, if the field is mandatory, it forces the user to tick it before it can update his profile. But this field had been imported from Facebook so in my view it shouldn't have to be ticked again

Is there a solution for this usability issue?

Thanks
Last edit: 9 years 6 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48478
  • Thanks: 8282
  • Karma: 1443
9 years 6 months ago #263042 by krileon
It's either not synchronizing (missing from their Facebook profile data) or your radio fields values do not match what Facebook is giving you. Synchronize to a text field to see what value Facebook is providing. None of the field values are processes beyond security cleaning so your sites usage needs to match the social sites usage.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: sabroso

Please Log in or Create an account to join the conversation.

  • sabroso
  • sabroso
  • OFFLINE
  • Posts: 29
  • Thanks: 5
  • Karma: 1
9 years 6 months ago #263051 by sabroso
OK it's working now. Apparently the string comparison is case sensitive so it wasn't picking it up because I had "Male vs male" and "Female vs female".

Changing my radiobutton values to all lowercase fixed it

Thank you!
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum