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If core plugin pms.mypmspro activated = white screen if edit user (front/backend)

  • flatcoated
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9 years 6 months ago #263487 by flatcoated
In CB there is a core plugin called pms.mypmspro

If I activate this, on backend and also frontend it isn't possible to edit a user. Whenever I want to edit a user in backend, or a user want to edit his/her profile in frontend only white screen comes up.

I found the problem, because a client of me activate this plugin and I have to search what is the reason for white screen. Core plugins can't be deleted, so an user/client error is possible if a user/client activate this plugin.

Anbody an idea to solve this?

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  • nant
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9 years 6 months ago #263493 by nant

reinhard@td.co.at wrote: In CB there is a core plugin called pms.mypmspro

If I activate this, on backend and also frontend it isn't possible to edit a user. Whenever I want to edit a user in backend, or a user want to edit his/her profile in frontend only white screen comes up.

I found the problem, because a client of me activate this plugin and I have to search what is the reason for white screen. Core plugins can't be deleted, so an user/client error is possible if a user/client activate this plugin.

Anbody an idea to solve this?


Versions please?

Did you read the FAQRR article on blank pages here:

www.joomlapolis.com/support/faq/101-support/18227-blank-page-issue

Please do an provide the needed info to help resolve your issue.

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9 years 6 months ago #263496 by flatcoated
Joomla 3.4.1
CB 2.0.8, de-DE, it-IT, fr-FR, (for test all languages deinstalled)
without any plugins, blank CB

If the Core Plugin mypmspro is disabled, it works, if enabled = white screen

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  • nant
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9 years 6 months ago #263509 by nant

reinhard@td.co.at wrote: Joomla 3.4.1
CB 2.0.8, de-DE, it-IT, fr-FR, (for test all languages deinstalled)
without any plugins, blank CB

If the Core Plugin mypmspro is disabled, it works, if enabled = white screen


Please read the article here:

www.joomlapolis.com/support/faq/101-support/18227-blank-page-issue

I have already given you this URL 3 times - please follow the instructions and post back feedback.

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