Skip to Content Skip to Menu

[SOLVED] URL access to plan in CB Subs gives misleading error message

  • boyjahq
  • boyjahq
  • OFFLINE
  • Posts: 473
  • Thanks: 33
  • Karma: 3
9 years 4 months ago - 9 years 4 months ago #266031 by boyjahq
When using a URL link to access a specific plan page for registration, there is a pink box at the top of the page with the following message:

Error
If you already have an account, please login first. Otherwise you need to register using this form. We suggest subscribing to following subscriptions:

How can I make this message stop showing? I want NO message to show, as going to the registration page with a single plan selected is exactly what I want. The user is supposed to be taken to the registration form with only the plan specified by the URL showing. The message is unnecessary and confusing to the user.
Last edit: 9 years 4 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48477
  • Thanks: 8281
  • Karma: 1443
9 years 4 months ago #266059 by krileon
Empty both "Login or subscribe text (displayed if not logged in)" and "Suggestion text for plans subscription (always displayed)" within CBSubs > Settings > Display > Plans. The message queue then should ignore it as it becomes an empty message.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • boyjahq
  • boyjahq
  • OFFLINE
  • Posts: 473
  • Thanks: 33
  • Karma: 3
9 years 4 months ago #266119 by boyjahq
This worked. Thank you!

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum