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[SOLVED] Donations: How to have donation field on the renewal payment

  • cagoffice
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9 years 4 months ago - 9 years 4 months ago #266152 by cagoffice
I have a donation field on my registration form but does it also appear when the user needs to renew? I would like them to have the opportunity to donate at renewal time as well.
Last edit: 9 years 4 months ago by krileon.

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  • krileon
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9 years 4 months ago #266163 by krileon
You can not renew and make a new purchase at the same time. They would need to purchase both in separate steps. Eventually we'll allow renewal with new purchases at the same time, but for now it's not possible.


Kyle (Krileon)
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  • cagoffice
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9 years 4 months ago #266173 by cagoffice
Oh I understand, because the "donation" is treated as a "plan" instead of just an add on?

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  • krileon
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9 years 4 months ago #266179 by krileon
No, CBSubs doesn't support renewing and making a new purchase at the same time or renewing multiple plans at the same time. You can only make new purchase all at the same time (if they're non-exclusive). Eventually we'll allow you to renew multiple plans or make new purchases with a renewal, but it's currently not implemented.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
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  • cagoffice
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9 years 4 months ago #266180 by cagoffice
Makes sense! Thanks!
The following user(s) said Thank You: krileon

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