I have a test plan that is $0.25 so that I can test the credit card part of our gateway. I don't have this plan published on our site/registration so I tried to add a user on the backend and checked off this plan, but I get an error notice.
How can I add people on the backend with the plans that I don't want published?
Is the plan a parent plan with child plans? If the child plans are marked exclusive, but are not accessible you'll get that issue as exclusive basically means mandatory. The below plan setup can cause this.
Parent Plan 1 - Non-Exclusive
- Child Plan 1 - Exclusive
- Child Plan 2 - Exclusive
- Child Plan 3 - Exclusive
If you select the parent plan without a child plan or the child plans are not available you'll get that error.
If you don't want a plan available on frontend ensure it's set to allow registrations, allow upgrades, and be public access. Then on the access tab just toggle it to be a backend only plan.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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It's not a parent plan with child plans and I thought I had all my settings correct. I attached screen shots. Please let me know where I'm going wrong.
Set your plan to allow upgrades and registrations on the workflows tab.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
See the parameters just below those toggles. You've set upgrades to only be visible if being accessed by URL. Same for registrations.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
