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[SOLVED] Impossible to access users page in backend

  • mfe13
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9 years 4 months ago - 9 years 4 months ago #266722 by mfe13
[SOLVED] Impossible to access users page in backend was created by mfe13
Hello,

This morning, you can not access the list of users in the backend. White page with an error message;




Thanks in advance
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Last edit: 9 years 4 months ago by krileon.

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9 years 4 months ago #266731 by krileon
Replied by krileon on topic Impossible to access users page in backend
That's the Enabled filter. Seams to be working fine in my tests. Please ensure you've the latest CB 2.x nightly release found below.

www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build

Please note if you ever hit a filter issue just log out and it'll reset the filter as we track them from page to page using session.

Kyle (Krileon)
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9 years 4 months ago #266736 by mfe13
Replied by mfe13 on topic Impossible to access users page in backend
Yes, I have the latest version.
When I did logout and login, the error disappears.
Solved, thanks.

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9 years 4 months ago #266740 by krileon
Replied by krileon on topic Impossible to access users page in backend
Does using the Enabled filter cause your problem to re-appear? If you hit this issue again please let us know the steps leading up to it as curious what the cause is. I don't see anything obvious in our XML, but it could possibly indicate a problem in our XML query generation.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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9 years 4 months ago #266743 by mfe13
Replied by mfe13 on topic Impossible to access users page in backend
No, I tested several times and it works well ...
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