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show users administrator page not showing all users in joomla

  • Sci5
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9 years 2 months ago #269403 by Sci5
As the title states I have like 5 users only 3 are showing on community builder. I was thinking this was a syncing option, so I went to community builder tools then clicked synchronize but after the page refreshes nothing seems to happen no confirmation or anything. I checked back if the users are now complete and still nothing.

What could be the issue here?

Thanks

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  • krileon
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9 years 2 months ago - 9 years 2 months ago #269404 by krileon
Enable debug mode and maximum error reporting in Joomla global configuration. Next within CB > Tools run Synchronize Users. You should see a message saying either users where synchronized, deleted, or no users needed to be synchronized. If no errors and the message looks fine then go back to CB > User Management and click the Clear button as maybe you've the list filtered. Once the page reloads ensure all your users are displaying there fine now.


Kyle (Krileon)
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Last edit: 9 years 2 months ago by krileon.

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  • Sci5
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9 years 2 months ago #269406 by Sci5
I've set it to maximum error reporting then did the sync again same thing nothings happening. Went back to user management and cleared everything still the same only 3 users out of 5.

Do you have any more ideas what could be the issue?

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  • Sci5
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9 years 2 months ago #269407 by Sci5
I believe this is happening if I add users using Joomla rather than community builder.

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  • krileon
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9 years 2 months ago #269412 by krileon
Yes, it will do that, but running Synchronize Users will fix that. You should see something like the below after running it.



Please provide a screenshot of what you're seeing when running that tool. If you've any 3rd party Joomla User plugins enabled in Extensions > Plugin Manager then disable them as they could be conflicting.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • Sci5
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9 years 2 months ago #269413 by Sci5
I've tried running that and still nothing happens like no success or error message . . No 3rd party Joomla user plugins also. Also I have another issue that might have a connection between this two. The cb plugin install page. the file upload input type is missing I tried inspect element then put input type file just to try a quick upload and once I press Upload and Install the same scenario happens no success or error message... every fiber in my body now is telling me to re-install but due to my current situation that is not an option right now.

Any ideas?

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