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CB Antispam nightly build breaks registration

9 years 1 month ago - 9 years 1 month ago #269928 by neilmac500
I will be so happy when CB and its features are properly stable :unsure:

All was working well until Ajax Username Checker stopped working. Installing latest nightly build of AntiSpam seemed to fix it until I realised how quiet new registrations had become....

Today I find using nightly build plug_cbantispam_2.0.0.ci.2015.03.01.18.25.45+8c62f191d.zip and Community Builder nightly build pkg_communitybuilder_2.0.10.ci.2015.08.28.00.20+b7b349301.zip causes registration flow to break after completing the registration form.

Popup message says - com_users_registration_save_failed

Only way I've found to get it working again is to disable CB Antispam plugin which is far from ideal!

Any ideas please?
Last edit: 9 years 1 month ago by neilmac500.

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9 years 1 month ago - 9 years 1 month ago #269949 by krileon
Replied by krileon on topic CB Antispam nightly build breaks registration
"com_users_registration_save_failed" is not a CB error. That specifically is from Joomlas manual registration process. So something is calling Joomla user registration model ->register. You probably have a 3rd party Joomla user plugin causing it. For example maybe K2 User plugin or a 3rd party captcha plugin that acts on Joomla registration. I don't see how CB AntiSpam could trigger this or have anything to do with it and am having no issues with my registration tests with CB AntiSpam installed and Captcha present.


Kyle (Krileon)
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Last edit: 9 years 1 month ago by krileon.

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9 years 1 month ago #269961 by neilmac500
Replied by neilmac500 on topic CB Antispam nightly build breaks registration

krileon wrote: I don't see how CB AntiSpam could trigger this or have anything to do with it.....


Well nothing has been added to the site since working absolutely fine and disabling CB Antispam fixes it.

I know they are just examples but I don't use K2 or a 3rd party captcha plugin and as I say nothing has been altered other than the CB component and plugin.

I'm happy to give you admin access if that's a possibility.

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9 years 1 month ago #269966 by krileon
Replied by krileon on topic CB Antispam nightly build breaks registration
Ensure you've also latest CB nightly below.

www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build

Then ensure all your plugins are up to date according to the below page.

www.joomlapolis.com/cb-20-addon-status

Are you using any of the Auto Blocking functionality of CB AntiSpam?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 1 month ago #269968 by neilmac500
Replied by neilmac500 on topic CB Antispam nightly build breaks registration
Yep, checked everything was up to date before posting.

Auto Blocking is disabled.

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9 years 1 month ago #269969 by krileon
Replied by krileon on topic CB Antispam nightly build breaks registration
Are you using the Captcha field included with CB AntiSpam? If so, which mode? and is it included on registration? I just don't see how it could be causing this. The function that outputs the error you're seeing is never called. I also don't understand why it's a popup message as we don't have popup messages in CB 2.x anymore for registration validations.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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