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[SOLVED] Connecting CBSubs and Registration

9 years 1 month ago - 9 years 1 month ago #271314 by mspeights1
Hi,

I'm trying to use CSubs for member suscriptions to my site. Payments will be processed via PayPal Advanced. CBSubs is working when I go to upgrade the plan of an existing member but it doesn't work when registering a new user. I am able to select a membership plan. However when I fill out and submit the registration form, I get an error message. "Error DB function reports no errors".

Even though I'm still on the same registration form screen and it appears that my registration simply wasn't submitted due to an error, the new account is in fact created and can be seen in CB User Management.

I assume that a new user is supposed be taken to another page where they input billing information. How come this isn't happening?

Thanks,

Michael

I'm using Joomla 3.2.7 along with PHP version 5.3.29
Last edit: 9 years 1 month ago by krileon.

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9 years 1 month ago #271349 by krileon
Replied by krileon on topic Connecting CBSubs and Registration
Your register usergroup maybe incorrectly configured. Navigate to Users > Manage > Options > Component and ensure "New User Registration Group" is set to "Registered". If already configured correctly enable debug mode and maximum error reporting in Joomla global configuration then retry to see if any further information about the error is displayed.


Kyle (Krileon)
Community Builder Team Member
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9 years 1 month ago #271355 by mspeights1
Replied by mspeights1 on topic Connecting CBSubs and Registration
Thanks! Appears to be working now.
The following user(s) said Thank You: krileon

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