I have a problem with the reset password function in CB. Iam not retrieving an email when reseting my password at the frontend of my website.
"Lost username" is working fine and i am getting an email, but when i choose "Lost password" the password gets reset to something random, but iam not getting an email with the new password or link. :huh:
Iam using PHP mailer, CB version 2.0.11 and Joomla 3.4
No email to spam folder? Enable debug mode and maximum error reporting in Joomla global configuration then retry to see if an error could be occurring.
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Hi!
I have checked my spam folder, but there is no e-mail. Iam not getting any errors when enabling debug mode. When I press "send new password" it gives me a succes, but nothing is send to my e-mail. :huh:
I have tried with other users aswell.
ittp wrote: Hi!
I have checked my spam folder, but there is no e-mail. Iam not getting any errors when enabling debug mode. When I press "send new password" it gives me a succes, but nothing is send to my e-mail. :huh:
I have tried with other users aswell.
This thread is about a very similar issue. It's from less than 2 weeks ago, so perhaps it relates to this?
good luck,
Satchi
edit: Just reread that thread and the other thread that points to it. Only relation is that it is about recovering lost username or password. Might not be related to the 'nothing arrives' issue.
Please contact your host and have them review the mailer logs. If you're receiving a success message it means the mailer API didn't respond with an error. It could be an issue in the mail server it self.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
