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[SOLVED] CBConnect problem

9 years 1 week ago - 9 years 1 week ago #272196 by Coffeymate
[SOLVED] CBConnect problem was created by Coffeymate
Yikes! mode engaged!
I just installed the latest CBconnect pluggin 7.0.0 beta1, which appeared to go smoothly with no errors.
When I pulled up any page of the web site I got a 500 internal server error.
The website was fine just prior to the pluggin installation.
I unpublished the pluggin which brought back my web site. We really wanted to try out the pluggin though.

I Installed the 6.0.4+bbd30f0de version and got this error upon installation: BLOB/TEXT column 'cb_fb_userid' used in key specification without a key length SQL=ALTER TABLE `fvn_comprofiler` CHANGE `cb_fb_userid` `cb_fb_userid` text
Last edit: 9 years 1 week ago by krileon.

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9 years 1 week ago #272200 by krileon
Replied by krileon on topic CBConnect problem
CB does not support downgrading. Installing an older plugin on top of a newer plugin will result in problems. Please read the below carefully for CB Connect 7.x requirements and configuration instructions.

www.joomlapolis.com/forum/6-news-and-publicity/229505-configuring-cb-connect-7x


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 1 week ago #272225 by Coffeymate
Replied by Coffeymate on topic CBConnect problem
Well installing the beta version broke the web site - it was the latest version I thought.

I guess now we have to wait for a newer version unless there's some magic I can do inside the phpMyadmin area?

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9 years 1 week ago #272230 by krileon
Replied by krileon on topic CBConnect problem
I can't see a reason why it'd break your site. Enable debug mode and maximum error reporting in Joomla global configuration to see if any errors expose. Please ensure you meet the requirements or it won't work.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 1 week ago #272233 by Coffeymate
Replied by Coffeymate on topic CBConnect problem
am using •Community Builder 2.0.11
will re-enable the beta version and sort through it some more

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9 years 1 week ago #272241 by Coffeymate
Replied by Coffeymate on topic CBConnect problem
Re-installed the beta version after enabling debug mode - now it works just fine.
Perhaps the first installation encountered an internet connectivity hiccup.
Gofigure. :P

Thanks for your responsiveness. You encouraged me to keep trying on a trying day.
The following user(s) said Thank You: krileon

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