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[SOLVED] Can't edit e-mail

  • Thrane
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9 years 3 days ago - 8 years 11 months ago #272752 by Thrane
[SOLVED] Can't edit e-mail was created by Thrane
Hi

Members on my site can't edit their e-mail once they are logged in.
Any advice how to fix this?

When they hit save, the old e-mail still remains in the filed. :-(

Regards
Thomas
Last edit: 8 years 11 months ago by krileon.

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  • nant
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9 years 3 days ago #272753 by nant
Replied by nant on topic Can't edit e-mail

Thrane wrote: Hi

Members on my site can't edit their e-mail once they are logged in.
Any advice how to fix this?

When they hit save, the old e-mail still remains in the filed. :-(

Regards
Thomas


Joomla version?
CB Version?
Have you verified this on a test account?
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  • Thrane
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9 years 3 days ago #272754 by Thrane
Replied by Thrane on topic Can't edit e-mail
Hi...

Joomla 3.4.5
CB 2.0.11

The member tried, I tried as a member and in the backend, same issue.

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  • krileon
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9 years 2 days ago - 9 years 2 days ago #272785 by krileon
Replied by krileon on topic Can't edit e-mail
What do you mean by can't edit their email address? You get a validation error? Clicking save/update does nothing? Profile saves, but email address never changes? Do you have CB Reconfirm Email installed with Confirmation enabled in CB > Configuration > Registration? Have you tested with debug mode and maximum error reporting enabled in Joomla global configuration to expose errors?

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Last edit: 9 years 2 days ago by krileon.

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  • Thrane
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8 years 11 months ago #272850 by Thrane
Replied by Thrane on topic Can't edit e-mail
Hi

I get no validation error and don't have that plugin.
When I insert the new e-mail and click save, the fields again shows the original mail and not the new :-(
I have not used debug/error, since I don't know what to do with any result?

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  • Thrane
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8 years 11 months ago - 8 years 11 months ago #272851 by Thrane
Replied by Thrane on topic Can't edit e-mail
Tried error and got this:

[REMOVED]: Just debug log and not needed.
Last edit: 8 years 11 months ago by krileon.

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