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[SOLVED] Youtube menu not showing

8 years 11 months ago - 8 years 11 months ago #273168 by RobertBadoux
Replied by RobertBadoux on topic Youtube menu not showing
Thanks for your reply.

I think I did locate the codes for that specific fields. But that is where I get confused.
I also changed template to see if it was a template problem, but I get the same result.

Getting closer, though, I guess.
Still in the dark.

Which file in the backend do I have to look at and adjust?

Robert

Update. Picture 2 (Console)
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Last edit: 8 years 11 months ago by RobertBadoux. Reason: update

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8 years 11 months ago #273273 by krileon
Replied by krileon on topic Youtube menu not showing
Ok, the controls don't display because you're missing core template files. See if the following file exists.

components/com_comprofiler/plugin/templates/default/jquery/media/controls.svg

If it doesn't then re-install CB 2.0.12 and see if it now exists.


Kyle (Krileon)
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8 years 11 months ago - 8 years 11 months ago #273441 by RobertBadoux
Replied by RobertBadoux on topic Youtube menu not showing
Sorry for the late reply,

Reinstalled the CB 2.0.12.
Checked with Fillezilla if the file components/com_comprofiler/plugin/templates/default/jquery/media/controls.svg is there.. It is (see image, I hope I looked in the right directory..I think so).
Also, the errors(console) from last time are gone.

Cleared and purged Cache...

Problem still there.


Still don't know how to solve it.. but... did learn a lot along the way.. that's positive. :)

Robert
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Last edit: 8 years 11 months ago by RobertBadoux. Reason: typos

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8 years 11 months ago #273459 by krileon
Replied by krileon on topic Youtube menu not showing
Are you still receiving a 403 forbidden in console for that image? You may have a mod_security or a htaccess protection issue preventing access to those files. They contain the images for rendering the controls so if it can't load you won't see any controls.


Kyle (Krileon)
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8 years 11 months ago - 8 years 11 months ago #273492 by RobertBadoux
Replied by RobertBadoux on topic Youtube menu not showing
OK.

Do you have any suggestions as to how I can find out?

It's going to be a rather important part of the new site.
I did work before, but along the way, while building the site, adding and deleting extensions and all changes... it disappeared.

Attached is the message on the console when I click the video.

By the way, I also tried it on my girlfriend's computer and the one at work..all with the same result

Would really appreciate a solution.

Robert
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Last edit: 8 years 11 months ago by RobertBadoux. Reason: Update extra info

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8 years 11 months ago #273499 by krileon
Replied by krileon on topic Youtube menu not showing
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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