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[SOLVED] Video don't work in activity

8 years 11 months ago #273087 by graficaporro
Replied by graficaporro on topic Video don't work in activity
Hi,
I updated the core to 2.0.12 but the error persists. I tried with chrome and firefox but I don't think it's a playback error. The youtube videos work. I clearly see the sentence: "error loading this resource", so, the problem is more deep.
I really need this problem fixed!
Thanks

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  • krileon
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8 years 11 months ago #273131 by krileon
Replied by krileon on topic Video don't work in activity
Does making a status post with that youtube URL linked allow it to display fine? Does this happen with every youtube video or just that one?


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8 years 11 months ago #273133 by graficaporro
Replied by graficaporro on topic Video don't work in activity
Sorry, I don't understand. You can see everything here:
smorfi.com/pages/index.php/attivita
The youtube videos work, but the uploded videos don't.

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8 years 11 months ago #273140 by krileon
Replied by krileon on topic Video don't work in activity
It's due to the URL being unreachable. I'm guessing you merged all the CB Gallery tabs into a single tab and possibly unpublished a few of them? Instead of unpublishing any of the CB Gallery tabs move them to a not shown on profile tab position then publish them. The reason it's doing this is the gallery tab it's checking for access permissions isn't accessible. You can try accessing the video URL directly below and you'll notice it's empty page as well.

smorfi.com/pages/index.php?option=com_comprofiler&view=pluginclass&plugin=cbgallery&action=items&func=preview&type=videos&id=23&format=raw


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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8 years 11 months ago #273234 by graficaporro
Replied by graficaporro on topic Video don't work in activity
Now I published everything but still don't work. I must solve this. Can you check the admin of the website? Maybe is just a matter of seconds in your hands, but I can't find the problem.
Thanks

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8 years 11 months ago #273298 by krileon
Replied by krileon on topic Video don't work in activity
You need to edit the Video tab within CB > Tab Management and configure it to be published a public. Next configure it to display videos. The CB Activity URLs should then be able to reach the video URL fine. Please also ensure you've installed CB 2.0.12 and latest CB Activity nightly where some fixes have been made.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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