We're not the developers of AjaxChat. The URL they're trying to use is the email form built into CB. They're using the old task usage and you may not have the email form even enabled, which is done within CB > Configuration > General. Your link does not appear to be a PM link. Please contact the developers of AjaxChat for further support.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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krileon
