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Promotion Configuration

  • nphic
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8 years 10 months ago #274579 by nphic
Replied by nphic on topic Promotion Configuration
Nick,

FYI. I installed the nightly CB and CBSubs builds into my sandbox. Issue is still present.

Thanks,
Joe

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  • nant
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8 years 10 months ago #274610 by nant
Replied by nant on topic Promotion Configuration

nphic wrote: Nick,

FYI. I installed the nightly CB and CBSubs builds into my sandbox. Issue is still present.

Thanks,
Joe


Can you PM me access to your sandbox so I can check?

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8 years 10 months ago #274846 by nant
Replied by nant on topic Promotion Configuration
Thanks for PM and private follow-ups.

I was able to replicate issue locally and have opened an urgent bug ticket #5640.

Regarding your specific promotion - you have configured it for calendar based prorating discount as per example 1 on the timing tab, but ou have also applied it to non calendar plans.

This is not what caused the bug - I am just giving you feedback on this specific most likely wrong configuration. You cannot prorate on non calendar plans - so I have no idea what the system would give you for non calendar plans in this situation.

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8 years 10 months ago #274939 by nphic
Replied by nphic on topic Promotion Configuration
Nick,

Thanks! I only configured one of the plans for calendar year pricing. I've disabled the other plans. Once I complete testing, I'll configure all the plans to be calendar based pricing. THANKS for helping with this issue!

Regards,
Joe

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  • nant
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8 years 10 months ago #275019 by nant
Replied by nant on topic Promotion Configuration

nphic wrote: Nick,

Thanks! I only configured one of the plans for calendar year pricing. I've disabled the other plans. Once I complete testing, I'll configure all the plans to be calendar based pricing. THANKS for helping with this issue!

Regards,
Joe


This issue has been resolved and included in latest nightly build for CBSubs.

Just install new main and new promotion plugins from nightly build.
I have verified locally that error messages no longer appear.

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  • nphic
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8 years 10 months ago #275096 by nphic
Replied by nphic on topic Promotion Configuration
Nick,

Thanks! Installed nightly version and error message went away. I'm not seeing the custom message display. I think it maybe because it is December and it is providing additional membership time. I don't want to bill in December and then bill again in January.

Any thoughts on how to test this feature so I can see the custom message setup in Promotions? Only thing I can figure out right now is to change the server time. What do you suggest?

Thanks,
Joe

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