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Communitybuilder and subdomain

8 years 10 months ago #275469 by Joepvdsteen
Communitybuilder and subdomain was created by Joepvdsteen
Maybe a stupid question, but i have the main site and everything works as it should
created a subdomain from scratch (for trying out some new things) and everything works apart from editing of profiles ?

Updated to a bigger hosting for this, updated the amount of memory, time etc but for some reason trying to exacute this seems to time out

Is there a logical explanation for this ?

Thanks
Joep

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8 years 10 months ago #275474 by Joepvdsteen
Replied by Joepvdsteen on topic Communitybuilder and subdomain
its something with my CB installation, must have done something worng somewhere

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8 years 10 months ago #275486 by krileon
Replied by krileon on topic Communitybuilder and subdomain
Doesn't work isn't descriptive enough for me to suggest anything. What do you mean it doesn't work? You can't reach profile edit? Clicking the update button does nothing? Profile indicates it updated successfully, but no field values changed? Have you tested with debug mode and maximum error reporting enabled in Joomla global configuration? Any fatal errors during said test? Is configuration.php setup correctly for the subdomain?


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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8 years 10 months ago #275493 by Joepvdsteen
Replied by Joepvdsteen on topic Communitybuilder and subdomain
Sorry for that as this is very unclear

so in frontend> hit the edit profile button

nothing happens other than waiting, it never gets the actual geefback from the script (also the brwoser doesnt display the link to edit profile when hitting the button) Eventually it will timeout

Backend > If you select a user to edit it will never open, just keeps doing something and times out

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8 years 10 months ago #275496 by krileon
Replied by krileon on topic Communitybuilder and subdomain
Ensure live_site within configuration.php is empty or appropriately set to reach the subdomain. Press F12 to open the developer console then click the Network tab and check Preserve Log (or click the respective button, depends on browser). Next try to edit a user and it should log the network activity to see what the response code is as well as what URL it's even trying to reach.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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