Probably a validation error of some kind like invalid input, but could be hidden by template styling. Switch to default Joomla template protostar then retest to see if issue persists and if it does see if any validation error shows up.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I have done several conditionals in which the "required" fields have been "hidden" because user did not choose option x.
But that cannot be the problem no?
I should mention that the problem is definitely located on the tab of "company information" since the problem disappeared once I unpublished the tab (problem is that there are also about 100 other fields located on that tab (hidden via conditionals).
Disable CB Conditional and see if your issue persists. Please ensure your fields are not being conditioned multiple times as a field can only be conditioned once.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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CB Quickstart
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.