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[SOLVED] Uploading a profile image

  • dtws2008
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8 years 9 months ago - 8 years 9 months ago #276254 by dtws2008
[SOLVED] Uploading a profile image was created by dtws2008
I am trying to replace my profile image with my photo. I always get some black default silhouette . What am I missing?
No problem when selecting an image from the gallery.

It is ok with the canvas when updating from the gallery but when uploading a new canvas it shows some black default image.
I don't remember this happening in the past.
Maybe it is the first time that I try updating an avatar from external image, I can't remember.
By the way, I upload small files, I don't reach the size or type limitations.
I have just defined an image field for testing, Uploaded a photo and the result is the same silhouette instead of the photo.
In all the above cases I get a message: "Your settings have been saved."
The resulted image after uploading a photo is:

When I select remove image, I get the default avatar:
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Last edit: 8 years 9 months ago by krileon.

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  • krileon
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8 years 9 months ago #276287 by krileon
Replied by krileon on topic Uploading a profile image
Do you have caching enabled? Are the images displaying fine in the preview above the fields dropdown in backend while editing your user? Switch to default Joomla protostar template then enable debug mode and maximum error reporting in Joomla global configuration. Next disable caching and purge existing cache. Now retest to see if issue persists or if any error output is provided.


Kyle (Krileon)
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  • krileon
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8 years 9 months ago #276290 by krileon
Replied by krileon on topic Uploading a profile image

The resulted image after uploading a photo is:

Ok, based off your edit your image is pending approval. You need to login as a CB Moderator and approve the upload or disable image approval in CB > Configuration > Moderation by setting "Require Upload Image Approval" to "No".


Kyle (Krileon)
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  • dtws2008
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8 years 9 months ago #276297 by dtws2008
Replied by dtws2008 on topic Uploading a profile image
caching is disabled. Had Never been enabled. When editing an image the current image is displayed correctly in the preview.
Still want me to switch to protostar?

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8 years 9 months ago #276299 by dtws2008
Replied by dtws2008 on topic Uploading a profile image
That simple! Thanks a lot

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  • krileon
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8 years 9 months ago - 8 years 9 months ago #276306 by krileon
Replied by krileon on topic Uploading a profile image

caching is disabled. Had Never been enabled. When editing an image the current image is displayed correctly in the preview.
Still want me to switch to protostar?

Nope, no need to debug further. Just looks like image approval is enabled. See my last reply. This shouldn't be an issue if your user is a CB Moderator though and you may want to check what the Moderator View Access Level is set to within CB > Configuration > Moderation (do not set this to Public or Registered!).

That simple! Thanks a lot

Great! Glad you got it sorted. :)


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Last edit: 8 years 9 months ago by krileon.

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