Well, here I am again - most probably something I did but I can't figure it out.
Upon logging in and clicking on renewal, the renewal page is shown properly (or not shown if you're not logged in) but the button for REACTIVATE isn't doing anything except refreshing the page. I see the URL being called in the browser but it doesn't actually go anywhere - or rather it tries and fails I think.
Again (I'm sounding like a skipping song these days) it worked fine before I upgraded from J25 to J30.
Credentials for this site are with Krileon or Beat - they are helping with a Mailer issue. If someone else needs them please let me know.
Did you migrate from CB 1.x? If you did please edit all your Joomla menu items that point to CB and ensure their Menu Type is valid. CB 1.x didn't create proper menu items due to a B/C issue in Joomla it self for Joomla 2.x/3.x. CB 2.x has solved this issue, but you need to manually correct your menu types.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Yes, I did migrate from 1.9 to 2.x when I went from J25 to J30 but the link is being called from a button that says REACTIVATE. How do I renew/modify that without hacking the files?
This is the URL from the J30 site that just comes back to the same page: <J30 Website>/index.php/members-center/join-ocra/pluginclass?user=305&plugin=cbpaidsubscriptions
This is the one from the old J25 site: <J 25 website>/index.php/en/component/comprofiler/pluginclass?user=305&plugin=cbpaidsubscriptions
See attached screenshot for the button.
Did I get a setting wrong or something? I checked everything - twice and I don't see any mis-configured plan settings.
Thanks for the help!
Mark
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Last edit: 8 years 8 months ago by marse7. Reason: more info
You don't modify the button. You need to edit the Joomla menu items that point to CB and correct their Menu Type as they won't have a valid or correct menu type. You may need to create a Community Builder > Plugin menu type with Plugin set to CB Paid Subscriptions depending on your menu setup to give access to CBSubs frontend.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
