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"GroupJive 2.x is not installed!"

8 years 8 months ago #277731 by Strategisto2da
"GroupJive 2.x is not installed!" was created by Strategisto2da
I'm trying to set-up a "Join Group" auto action in the "Integrations" tab in the "Subscription registration plans settings". When I do I get a "GroupJive 2.x is not installed!" I'm running GroupJive 3.0.0-rc.1

Help!

Thanks

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  • krileon
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8 years 8 months ago #277749 by krileon
Replied by krileon on topic "GroupJive 2.x is not installed!"
The error is supposed to show GJ 3.x required and has been fixed for next CB Auto Actions. You however are using GJ 3.x RC release. I'm unsure why as stable has been out for a long time now. In fact 3.0.1 is out. Please update GJ.


Kyle (Krileon)
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8 years 8 months ago #277785 by Strategisto2da
Replied by Strategisto2da on topic "GroupJive 2.x is not installed!"
Hi Kyle,

Updated to GJ 3.0.1.

I'm still getting the same error message and cannot set the action.

What else can it be?

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8 years 8 months ago #277837 by krileon
Replied by krileon on topic "GroupJive 2.x is not installed!"
Ensure CB GroupJive within CB > Plugin Management is published. Without being published its API can't work and CB Auto Actions just acts as if it doesn't exist.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
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8 years 8 months ago #277841 by Strategisto2da
Replied by Strategisto2da on topic "GroupJive 2.x is not installed!"
CB GroupJive 3.0.1 is published within CB.

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8 years 8 months ago #277849 by krileon
Replied by krileon on topic "GroupJive 2.x is not installed!"
Do you have latest CB Auto Actions installed? CB Auto Actions 6.3.5 was just recently released. Please update if you haven't already. Beyond that I've no idea. It's working perfectly fine in all my tests across multiple installs. If issue persists after updating then please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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