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[SOLVED] GroupJive loses tabs on group profile

  • kdave321
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8 years 8 months ago - 8 years 8 months ago #278352 by kdave321
I just installed latest GJ. Created categories and a group. The first time I went to the group's profile page, I saw the tabs "Events Files Forums...". I posted something on the wall. Now every time I return to the group profile, it shows the Wall post and all the tabs are gone - I cannot get out of it, even if I delete the post. This was in Firefox. In Chrome, with the same login, it still shows the group profile with the tabs. I am guessing it is cookies or cache in Firefox that have broken the profile, but how do I fix it? I can't clear cookies/cache every time I use GJ! Even in Chrome, once I have clicked on Wall to view any posts, the tabs also disappear, and I cannot return to the group profile with tabs.

update: I verified it was a cookie that kept it on the Wall tab. I also verified the other tabs seem to work. However, once I go to the Wall tab, all the tabs disappear and I can not leave it.

update2: Looking at the page source, I can see the tab menu is still there but it is covered up by the subsequent "cbTabsContent cbTabsMenuContent tab-content" div. The apparent textarea for inputing a post appears to cover the whole area.
Last edit: 8 years 8 months ago by krileon.

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  • krileon
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8 years 8 months ago #278373 by krileon
Replied by krileon on topic GroupJive loses tabs on group profile
Please provide a screenshot of your issue. I am unable to confirm any issues with any of the integrations. Please ensure you've fully updated GJ to least release (including its integrations). Please also provide exact steps to reproduce your issue.


Kyle (Krileon)
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  • kdave321
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8 years 8 months ago #278378 by kdave321
Replied by kdave321 on topic GroupJive loses tabs on group profile
Attached normal view I get with the other tabs plus what happens after I click "Wall".

Confirmed I have CB 2.0.13, CB GJ 3.0.1, and all the other plugins that come with CBPro. I have not changed anything from the default GJ configuration. Joomla says I am up to date. I'm using the default Protostar template.

Kyle
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8 years 8 months ago #278415 by krileon
Replied by krileon on topic GroupJive loses tabs on group profile
Please PM backend super administrator login credentials and will take a look. I am unable to confirm your issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • kdave321
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8 years 8 months ago #278431 by kdave321
Replied by kdave321 on topic GroupJive loses tabs on group profile
I added this to my template to restore the tabs, but it looks odd with the tabs inside the textarea:

.cb_template .gjGroupWallRow {
position: static;
}
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  • krileon
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8 years 8 months ago #278438 by krileon
Replied by krileon on topic GroupJive loses tabs on group profile
My guess is you have some CSS or jQuery causing a conflict, but I am unable to suggest anything without reviewing.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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