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CB Connect not working

8 years 7 months ago #279789 by panayiotis96
Replied by panayiotis96 on topic CB Connect not working
Hi,
I deleted the whole FB application and CB Connect plugin and made a clean install and configuration on both of them.
It is still coming up with the exact same error message:

"Error - empty access tocken"
Attachments:

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8 years 7 months ago #279826 by krileon
Replied by krileon on topic CB Connect not working
PHP version? You can find your PHP version within System > System Information > PHP Information. Ensure you're on at least PHP 5.4.


Kyle (Krileon)
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8 years 7 months ago #279841 by panayiotis96
Replied by panayiotis96 on topic CB Connect not working
It's PHP version 5.4.43

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8 years 7 months ago #279844 by krileon
Replied by krileon on topic CB Connect not working
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 7 months ago #279891 by krileon
Replied by krileon on topic CB Connect not working
Have reviewed your install and that error isn't coming from CB Connect. It's due to "Social Login" extension you've installed. Specifically 3rd party Joomla system plugin "System - Social Login And Social Share". I've disabled it for you and confirmed the error is gone. Please review your install carefully as you've a lot of likely conflicting social extensions installed.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 7 months ago #279898 by panayiotis96
Replied by panayiotis96 on topic CB Connect not working
Thanks a lot, it is now working fine.
But, the facebook login button is mixed up with my button effect and it doesn't look really nice. Do you know if there is a way to remove that effect from Facebook Connect button?

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